Resources
Things worth your time.
The questions business owners bring us, answered in plain language. Websites, speed, search, payments, and how to hire well.
Articles
The library
Nine questions to ask any web shop before you signIncluding us. A good shop answers all nine of these without flinching, and the flinches tell you as much as the answers.Read itWhy your site feels slow, and what actually fixes itSlow is a business problem wearing a technical costume. Visitors leave pages that make them wait, and they don't file a complaint on the way out. The good news is that slow only lives in three places.Read it The accessibility letter, and how not to get oneIt arrives from a law firm you've never heard of, says your website excludes people with disabilities, cites the ADA, and suggests a settlement. Thousands of small businesses get one every year. Most of it is preventable at build time.Read it Websites age. Here's how to tell when yours has.Adobe Flash once ran the most creative corners of the web. Adobe announced its retirement years in advance, and when the end came, every site still built on it went dark overnight. Most website aging is slower and quieter than that. The result is the same.Read it How customers actually search for a business like yoursNobody types your company name until they already know you exist. Understanding the searches that happen before that is most of search marketing.Read it Taking credit cards on your website, and what it asks of youThe moment your site takes a credit card, you've made a promise to guard it. PCI is the card industry holding you to that promise, and how heavy it gets depends almost entirely on one architectural choice.Read it Building a website that can handle health dataIf patients can book, message, or fill out a form on your site, HIPAA is already in the room. Here's what that means in practice, without the legal fog.Read it
Also here
Reference pages and the proof behind the work.