Help Center
Straight answers to the questions we hear most.
Websites, search, branding, online stores, and the day-to-day of keeping a site running.
Websites
Timelines, platforms, phones, and what to do with the site you already have.
It depends on the size of the site and how quickly the content comes together. You get a firm timeline before we start, and we build to it so there are no surprises.
Most sites we build on WordPress because it's flexible and easy to hand off. When a project needs something WordPress can't do cleanly, we write custom code.
Yes. We design mobile first, so the site is fast and easy to use on a phone, then scales up on larger screens. Most visitors arrive on a phone anyway.
Yes. We take on redesigns, speed and performance work, and user-experience fixes without starting from scratch when the bones are still good.
SEO & Marketing
How long search takes, paid ads, reporting, and getting found locally.
SEO is a long game, not a switch you flip. Most sites start to see movement in the first few months, and the gains compound the longer you keep at it.
Yes. We build and manage paid search campaigns, and we measure the spend against real return so the budget goes where it earns its keep.
Yes. You get a plain-language report each month with the numbers that matter, what moved, and exactly what we're working on next.
Yes, it's one of our sharpest tools. We get you found by customers in the areas you serve, on the map and in the searches that end in a call or a visit.
Branding & Design
Logos, brand packages, and when a full rebrand makes sense.
A logo, a color palette, typography, and the guidelines that keep all of it consistent everywhere your brand shows up.
Yes. We modernize a logo while keeping the parts people already recognize, so it feels fresh without feeling like a stranger.
Yes, from the strategy and positioning through every visual asset, for when a brand has outgrown the way it looks.
We bring a few strong directions for you to react to, then refine the one that fits from there.
Online Stores
Platforms, payments, product photos, and keeping checkout secure.
WooCommerce, Shopify, Magento, or a custom-built store when an off-the-shelf platform doesn't fit the way you sell.
Yes. We wire in the major processors, Stripe, PayPal, and Authorize.net among them, so checkout is smooth and the money lands where it should.
Yes. Professional product photography can be part of the build, because good photos sell as hard as the page around them.
Yes. We build to PCI-compliant practices so card data is handled properly, from checkout through to the payment processor.
Hosting & Care
What happens after launch, updates, and what to do when a site goes down.
Launch is the start, not the finish. We keep the site fast, secure, and current with monitoring, backups, and a real person to call when you need one.
Yes. Fast, secure, monitored hosting that we manage and back up, so you're not juggling a separate host on your own.
We update monthly as a rule, and sooner the moment a security patch calls for it.
Our monitoring flags it the moment it happens, and we get it back up, usually before you've even noticed.
Don't see your question?
Tell us what you're trying to do, and we'll tell you what it takes.